Payment Policy
At Allura LLC, we strive to make your shopping experience for premium products seamless and secure. We offer a variety of convenient payment methods to suit your preferences. Please review our payment policy below.
💳 Accepted Payment Methods
We currently accept the following payment methods for purchases at www.allurashop.us:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: Apple Pay, Google Pay, Shop Pay
All payments are securely processed via Shopify Payments .
🔐 Payment Security
Your security is our top priority. All transactions on Allura Collection are encrypted using SSL (Secure Socket Layer) technology to safeguard your personal and payment data.
- We do not store your full payment information.
- Payment gateways are PCI-DSS compliant and routinely audited for security.
💵 Currency
All transactions are processed in USD. If your card or account is in a different currency:
- Your bank or provider will automatically convert the amount using their current exchange rate
- Conversion fees may apply — Allura LLC is not responsible for these charges
📧 Order Confirmation
After your payment is successfully processed, you will receive a confirmation email with:
- A summary of your order
- Billing and shipping details
- Estimated shipping timelines
If you do not receive an email within 24 hours, check your spam folder or contact us.
❗ Payment Issues
If you encounter payment problems (e.g., declined card, payment not going through):
- Ensure your payment information is accurate
- Verify sufficient funds or credit
- Try an alternative payment method
- Contact your bank or payment provider
Need help? Our support team is ready to assist you.
📧 Email: support@allurashop.us
📞 Phone: +1 (551) 758-9263
🕘 Available: Monday–Saturday, 9:00 AM – 5:00 PM EST
🏷️ Pricing
All prices listed on www.allurashop.us are in USD & EURO and may change without prior notice.
We strive for accuracy, but if a pricing error occurs:
- You will be contacted to confirm the order at the correct price
- If unreachable, the order may be canceled and refunded
🧾 Taxes
Orders shipped within the United States & Germany may be subject to sales tax based on your shipping address and applicable state laws. Taxes are calculated and added at checkout.
🔄 Policy Updates
Allura LLC reserves the right to modify this Payment Policy at any time. Updates will be posted on our website and become effective immediately.
We recommend checking this page periodically for any changes.
📞 Contact Us
For questions or concerns about this Payment Policy, please contact our Customer Service team:
Allura LLC
📍 1233 Remount Road, Charleston, SC 29406, USA
📧 support@allurashop.us
📞 +1 (551) 758-9263
🕘 Support Hours: Monday–Saturday, 9:00 AM – 5:00 PM EST
🌐 www.allurashop.us